Choosing The Right Clearinghouse

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Every week we are asked which clearinghouse we recommend for practices that are just starting to consider filing insurance claims electronically.  Or a customer will ask whether our electronic claim transmittals are compatible with their current clearinghouse, but then we find out that they are not very happy with the service provided by the existing service provider. 

For years we avoided recommending any single clearinghouse, believing that most clearinghouses were just as capable as any other.  But we have reached a new conclusion after working with dozens of clearinghouses over the past five years.  They are not all the same, and one clearinghouse appears to have emerged as the one that we can endorse without reservation - www.officeally.com.

We currently have more than 100 practices using our Practice Resource software, and several of those customers use Office Ally.  We have never received a single complaint about their service.  We have one customer who has been using Office Ally for more than five years with total satisfaction.  And several others who have recently started with them and who report only positive experiences.

Jose Rivas, Office Ally's Enrollments Manager, personally supervises the setup and initial training of every one of our customers that we recommend to them.  Their executive staff have always done whatever it takes to assure that even the most complicated problems encountered by therapists in submitting claims have been resolved favorably.  We do not receive any sort of remuneration from Office Ally.  We ask only that they treat our customers professionally, promptly and courteously.

And the best news of all is that Office Ally's clearinghouse services are absolutely FREE!  As long as a sufficient percentage of a customer's claims are filed with commercial insurance carriers, Office Ally will process even Medicare and Medicaid claims at no charge to the therapist.  Commercial carriers pay clearinghouses to process claims, providing the revenue that the clearinghouse needs to remain in business.  Medicare and Medicaid do not pay for claims processing, so most clearinghouses charge for processing those claims.  But Office Ally does not, as long as the percentage of commercial claims is sufficiently high.

So, when you are looking for a clearinghouse to process your electronic claims, www.officeally.com is the right one for you.  And The Practice Resource is the right practice management system to create those claims for electronic submission.